A scenario in Agent Simulate is a structured test case for your AI agent. The scenario name and description play a crucial role:
Scenario Name: Acts as a clear identifier that helps the Autoblocks agent understand the type of test being performed (e.g., “Appointment Confirmation”)
Scenario Description: Provides specific context and goals for the test (e.g., “You should test calling a receptionist to confirm your appointment”)
These fields help guide the agent’s behavior and set expectations for the simulation.
Add and configure personas to test different caller types:Pre-built Personas include:
Elderly Caller
Speaks slowly
May have difficulty hearing
Occasionally repeats themselves
Impatient Caller
In a hurry
Frequently interrupts
Expresses urgency throughout the call
Distracted Caller
Has significant background noise
Seems to be multitasking during the call
You can add multiple personas to test how your agent handles different types of callers. Each persona will generate unique simulation scenarios with specific behavioral cues.