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Creating Your First Snippet

  1. Go to Settings > Snippets in the main navigation
  2. Click Create Snippet to start
  3. Fill in the required information

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Snippet Configuration

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Name Requirements

Snippet names must follow these rules:

  • Format: Letters, numbers, slashes, underscores, and hyphens only
  • Pattern: ^[a-zA-Z0-9]+([/_-][a-zA-Z0-9]+)*$
  • Length: 1-100 characters
  • Hierarchy: Use forward slashes for organization (e.g., system/greeting)

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Good Naming Examples

✅ system/greeting
✅ responses/error-handling
✅ validation/email-format
✅ templates/appointment-confirmation
✅ brand/voice-tone
✅ legal/privacy-notice

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Poor Naming Examples

❌ system greeting (spaces not allowed)
❌ responses.error (dots not allowed)
❌ validation@email (special characters not allowed)
❌ /system/greeting (cannot start with slash)
❌ system/greeting/ (cannot end with slash)

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Content Guidelines

  • Be specific: Write clear, focused content
  • Use variables: Include template variables like {{ name }} when needed
  • Keep it modular: Each snippet should serve a single purpose
  • Test thoroughly: Verify content works in different contexts

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Example Snippet Creation

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System Instructions

Name: system/customer-service
Content: You are a customer service representative for Autoblocks. 
Always be helpful, professional, and solution-oriented. If you cannot 
resolve an issue, escalate to a human agent.

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Response Templates

Name: responses/appointment-confirmed
Content: Thank you, {{ customerName }}! Your appointment is confirmed 
for {{ appointmentDate }} at {{ appointmentTime }}. You'll receive a 
confirmation email shortly.

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Validation Messages

Name: validation/required-field
Content: This field is required. Please provide the requested information 
to continue.

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Managing Snippets

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Viewing Snippets

The snippets dashboard shows:

  • Snippet name and hierarchy
  • Usage count (how many prompts reference it)
  • Last updated timestamp
  • Quick actions (edit, delete)

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Usage Tracking

Each snippet displays its usage count:

  • Green badge: Actively used snippets
  • Gray badge: Unused snippets
  • Number: Count of referencing prompts

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Editing Snippets

  1. Click on a snippet from the list
  2. Modify the content as needed
  3. Add an optional commit message describing changes
  4. Save to create a new revision

⚠️ Important: Changes immediately affect all referencing prompts.

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Revision History

View complete revision history:

  • Content changes over time
  • Author of each revision
  • Commit messages explaining changes
  • Timestamps for change tracking