Creating Snippets

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Creating Your First Snippet

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Navigation

1. Go to Settings > Snippets in the main navigation
2. Click Create Snippet to start
3. Fill in the required information

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Snippet Configuration

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Name Requirements

• Format: Letters, numbers, slashes, underscores, and hyphens only
• Pattern: ^[a-zA-Z0-9]+([/_-][a-zA-Z0-9]+)*$
• Length: 1-100 characters
• Hierarchy: Use forward slashes for organization (e.g., system/greeting)

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Good Naming Examples

✅ system/greeting
✅ responses/error-handling
✅ validation/email-format
✅ templates/appointment-confirmation
✅ brand/voice-tone
✅ legal/privacy-notice

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Poor Naming Examples

❌ system greeting (spaces not allowed)
❌ responses.error (dots not allowed)
❌ validation@email (special characters not allowed)
❌ /system/greeting (cannot start with slash)
❌ system/greeting/ (cannot end with slash)

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Content Guidelines

• Be specific: Write clear, focused content
• Use variables: Include template variables like {{ name }} when needed
• Keep it modular: Each snippet should serve a single purpose
• Test thoroughly: Verify content works in different contexts

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Example Snippet Creation

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System Instructions

Name: system/customer-service
Content: You are a customer service representative for Autoblocks. 
Always be helpful, professional, and solution-oriented. If you cannot 
resolve an issue, escalate to a human agent.

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Response Templates

Name: responses/appointment-confirmed
Content: Thank you, {{ customerName }}! Your appointment is confirmed 
for {{ appointmentDate }} at {{ appointmentTime }}. You'll receive a 
confirmation email shortly.

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Validation Messages

Name: validation/required-field
Content: This field is required. Please provide the requested information 
to continue.

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Managing Snippets

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Viewing Snippets

• Snippet name and hierarchy
• Usage count (how many prompts reference it)
• Last updated timestamp
• Quick actions (edit, delete)

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Usage Tracking

• Green badge: Actively used snippets
• Gray badge: Unused snippets
• Number: Count of referencing prompts

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Editing Snippets

1. Click on a snippet from the list
2. Modify the content as needed
3. Add an optional commit message describing changes
4. Save to create a new revision

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Revision History

• Content changes over time
• Author of each revision
• Commit messages explaining changes
• Timestamps for change tracking