Introduction

A trust center is a crucial tool for AI companies where accuracy matters to demonstrate their commitment to responsible AI development and transparency. It helps build credibility with stakeholders, ensures compliance with emerging AI regulations, and provides a centralized hub for communicating your AI safety practices.

Key Benefits:

  • Automated Updates: Real-time synchronization with your Autoblocks apps for metrics, tests, and evaluations
  • Trust & Transparency: Demonstrate your commitment to responsible AI development
  • Lead Generation: Capture interested stakeholders through gated content and updates
  • Easy Management: Single dashboard to manage all trust-related content and documentation

The Autoblocks Trust Center makes it easy to create and maintain a professional, public facing customized trust center that grows with your AI systems.

Setting up

After signing up for the Beta program, you can setup your white-label AI trust center in just a few minutes.

1

Navigate to Trust Center

From your Autoblocks dashboard, click on the “Trust Center” tab.

2

Company Info

Fill in the overview section with your company’s name, urls, and a short description of your company.

3

Customize

Customize the trust center with your own content and branding by adding your logo, a cover photo, and your company’s colors.

4

Add Content

Fill your trust center with either manual content or automatically updated statistics from your apps in Autoblocks.

5

Publish

Preview your trust center, add a custom domain, and publish your trust center to the internet.

FAQs and Facts

The FAQs section helps build transparency and trust by providing structured information about your AI systems based on established trust frameworks.

Best Practices

When creating FAQs:

  • Be Clear and Specific Answer questions directly with concrete details when possible. For example:
    Q: "What accuracy does your ASR system achieve?"
    A: "Our system achieves 96.6% medical term accuracy and a 13.7% word error rate, 
       based on evaluation across over 10,000 hours of clinical conversations."
    

Tests

The Tests section showcases your AI evaluation methods and results for each of your AI applications.

1

Select

Select which apps you want to display in your trust center.

2

Configure

Configure the evalauation descriptions, methodologies, and criteria for each application.

3

Auto Update

Enable auto-update to keep your metrics up to date as your apps are updated in Autoblocks.

Resources

The Resources section lets you share documentation while capturing leads. Resources can be public or gated behind customizable request forms.

Resource Types

Your trust center can host various resource types:

  • Technical documentation
  • White papers
  • Research publications
  • Case studies
  • Compliance documents
  • Safety assessments

Access Controls

Each resource can be:

  • Public: Available to all visitors
  • Gated: Requires form submission

Lead Generation

For gated resources, customize request forms to:

  • Contact information (name, email, phone)
  • Company details (name, size, industry)
  • Role information (title, department)
  • Use case details

Updates

The Updates section lets you share progress and changes in your AI systems while capturing interested subscribers.

Update Types

Share key updates about your AI systems:

  • Performance improvements
  • Safety enhancements
  • Feature releases
  • Research findings
  • Compliance achievements

Content Management

Create engaging update posts with:

  • Clear titles and categories
  • Key metrics and achievements
  • Supporting documentation links
  • Rich text formatting
  • Auto-sync with apps in Autoblocks

Lead Generation

Customize subscription forms to capture interested subscribers:

  • Contact information (name, email, phone)
  • Company details (name, size, industry)
  • Role information (title, department)
  • Use case details