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What is Agent Simulate?

Agent Simulate is a powerful platform for testing and evaluating AI agents in realistic scenarios. It allows you to create simulated environments where your AI agents can interact with virtual personas, helping you understand how they perform in various situations before deploying them to production.

The platform focuses on three key aspects:

  1. Realistic Testing - Create true-to-life scenarios with diverse personas
  2. Comprehensive Evaluation - Use LLM-based evaluators to assess performance
  3. Detailed Analysis - Review conversations, metrics, and trends

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Use Cases

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Voice & Chat Agents

  • Appointment scheduling and confirmation
  • Customer service interactions
  • Information gathering and verification
  • Complex multi-turn conversations

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Healthcare Applications

  • Patient intake processes
  • Appointment management
  • Medical information verification
  • Follow-up scheduling

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Customer Service

  • Support ticket handling
  • Product inquiries
  • Complaint resolution
  • Service scheduling

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Core Concepts

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Scenarios

A scenario is a structured test case that includes:

  • Clear objective and success criteria
  • One or more personas to interact with
  • Data fields to collect or verify
  • Edge cases to test robustness

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Personas

Virtual characters that interact with your agent, each with:

  • Defined personality traits (e.g., elderly, impatient, distracted)
  • Specific behavioral patterns
  • Realistic conversation styles
  • Common challenges they present

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Data Fields

Information your agent needs to collect or verify:

  • Supports multiple input variants
  • Handles different formats
  • Tests comprehension flexibility
  • Validates data capture accuracy

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Edge Cases

Challenging situations to test agent resilience:

  • Interruptions and unclear responses
  • Background noise and distractions
  • Multiple questions at once
  • Unexpected behaviors

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Evaluators

LLM-based assessment system that:

  • Reviews conversation transcripts
  • Provides pass/fail results
  • Explains evaluation decisions
  • Ensures consistent assessment

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Results Analysis

Comprehensive tools for reviewing performance:

  • Full conversation transcripts
  • Audio playback
  • Success/failure metrics
  • Search and filtering capabilities

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Getting Started

  1. Create an Autoblocks account
  2. Set up your first scenario
  3. Configure personas and data fields
  4. Add edge cases
  5. Run your first simulation

Check our Quickstart Guide for detailed setup instructions.